Whenever you have requirment to access your validated system to OEM or any oother vendor for troubleshooting purposes, user need to raise a valid request to IT department for Remote acces of manufacturing computer system, Rquest initiator can be user or engineering department for SCADA, DCS any other manufacturing system, IT can be rquestor in case of enterprise application. Aprrover will be always requestor department lead person and IT will acknowledge that form and provide remote access to vendor.
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